Privacy Policy

Effective Date: June 16, 2025
Last Updated: June 16, 2025

At A42 Store (“we”, “our”, or “us”), accessible at https://a42.store/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the purchase of web hosting, VPS, email servers, software licenses, video game licenses, and freelance services.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you place an order, register for an account, or contact us, we may collect:

• Full name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party gateways)
• IP address
• Account login details

1.2 Non-Personal Information

We may also collect:

• Browser type and version
• Operating system
• Pages you visit and the time spent on them
• Referring URLs
• General location data (e.g., country)

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill orders
• To manage your account
• To send transactional emails and order updates
• To improve our website and services
• To provide customer support
• To detect and prevent fraudulent transactions
• To comply with legal obligations

3. Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Payment processors (e.g., Stripe, PayPal, Conekta, Mercado Pago, Link, Google Pay, Apple Pay, Oxxo)
• Service providers (e.g., hosting, analytics, customer support tools)
• Legal authorities, if required by law or court order
• Freelancers or third-party service providers, only when necessary to fulfill a service you have purchased

All third parties are required to handle your data in compliance with applicable data protection laws.

4. Data Retention

We retain your information as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Object to certain processing activities
• Request data portability

To exercise these rights, please contact us at: support@a42.store

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and offer personalized services. You can control cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Users

If you are accessing our site from outside Mexico, be aware that your data may be transferred to, stored, and processed in Mexico or other countries where our servers or service providers are located. By using our site, you consent to this transfer.

9. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have inadvertently gathered such data, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

A42 Store
Email: support@a42.store
Website: https://a42.store/contact-us/
HelpDesk: https://a42.store/customer-help/
WhatsApp: https://wa.link/oh6qjp
Telegram: https://t.me/a42store